Why should I give a about quality?

Why quality is so important today.

About me


► Developing authentic leaders
► Facilitating change
► Communication strategies in leadership situations
► Implementing customer-led quality
► Managing cultural and generational differences
► Knowledge transfer skills for experts


  • 1997 – present: Free-lance facilitator, trainer and coach based in Austria and Lithuania
  • 1990 – 1997: Purchasing Manager plus in-house management trainer/ coach (Ciba-Geigy & Smiths Industries)
  • 1977 – 1990: Research scientist (NHS, Manchester Medical School & Ciba-Geigy)

Member of the Institute of Purchasing and Supply
Member of the Institute for Science and Technology
Lead assessor for ISO 9000 compliance
State Registered Clinical Chemist


Work with me to develop your own authentic leadership and communication style. A strongly rooted sense of who you are, what you stand for, along with a confident, commanding and compelling communication style will allow you to get the best performance from yourself and the people you lead.


I facilitate the evolution of organisations by supporting their employees as they identify what needs to change, find their own solutions and then lead the implementation. My support also includes delivering bespoke training.
Some examples of the workshops and seminar contexts that I get involved with:

► Leadership development programmes for all levels
► Re-focussing organisations onto the customer
► Soft skills integrated into hard skills training programmes
► Dedicated soft skills improvement programmes and modules
► Convincing communication for everyone


I'd love to hear from you!